Frequently Asked Questions

Do you ship anywhere in NZ?

Yes we do! We have partnered with an amazing courier network to ensure you get your biltong on time and still fresh!

If you are located outside city centers, please give us a call ahead of ordering as there may be additional delivery charges for rural addresses.

Do you have a Food Safety Certificate?

Our kitchen is food safe certified with an "A" grade certificate. We work hard to ensure our areas are clean and sanitary so that you get the highest quality products possible.

Can I buy your products anywhere else?

We currently only sell our products through our website! This allows use to ensure the freshness and quality our customers deserve.

We are exploring opportunities to maintain our quality through other channels. If you are interested in stocking our products, please reach out to us.

Are your products Gluten free?

All of our products contain gluten due to the curing process using both malt vinegar and barley.

We are exploring options to expand our product lines in the future to allow for gluten-free processes.

Get in touch with us via our contact page to let us know you are interested!

Where are you based?

Our kitchen is based in Point Chevalier, Auckland.

Can we buy your spice mix?

Our spice mix is a family secret that has been the core value for our business. As such we aren't yet ready to release it to the public.